In conversation with Stefan Persson in the first Dhaka H&M office and Bjorn Palmqvist (left) who was the former Regional manager of Hong Kong when I was at H&M. My memory clearly states that he was saying to one of the leading manufacture (Right) that “Dhaka Liaison office is the Best Liaison office in H&M World” That made my chest wide and inspired to work harder motivation was running throughout my body. Stefan Persson is the current Chairman of H&M and this was his first visit to Bangladesh this office as well.
Mamun Kabir Bhuiyan
Managing Director & CEO
Technocraft World Corporation
Technocraft World wide Ltd
Dhaka , Bangladesh
Example of an World Class Woven Composite Factory
This is one of the large factories which has been
a player in the RMG industry since 1983 and has been active exclusively in the
woven garments segment. They take every care to maintain promise of high
quality and substance.
They are maintain a consistent high quality standard of
business conduct, ethics and social responsibilities and take pride in the
efficiency of what they do.
They
are specializing in the manufacture and washing of all manner of woven apparel.
Their Units capable of producing 60,000
dozens a month, 40,000 pcs washing a day with 25 Lines, and over 4500 work
force.
They have an expert IT team, with customized oracle
software for better tracking of their goods, right from order placement to shipping
out, while their in-house C&F Team
in both Dhaka & Chittagong in lieu with their transportation unit ensure firm grip on
lead-time.
The
production staff is composed of a blend of the young and the experienced with
focus on productivity and efficiency. They sketch, grade, make markers and
spread cloth with practiced efficiency, savings costs with every skilled cut
and shorting. Shipments are cleared deftly by our expert C&F squad who cut
back on the lead time and provide us a competitive edge.
Above all a
well experienced top management team with close follow-up one very department
and in touch with the worker’s needs as well as the company vision and the
exact requirements of their customers.
Production
Capacity:
It has the capacity to produce 65,000
Dozens woven garments a month combining both the units.
Quality
Policy:
They have
dedicated team of experienced product specialists focusing on every customer
segment.
The Final
Quality Assurance Department comprising of shade checkers and quality checkers
carry out their inspection on the garments to ensure that the processed
garments are consistent with the correct shades, tone, texture, abrasions or
any other necessary requirements.
They have
around 300 quality personnel – stationed at various strategic points – from
inline to final garment form have an independent in-house Audit team, reporting
to top management only.
All sewing
operations guided by in-house detail operation manuals, to ensure uniformity of
products coming out of different lines.
They make it
upmost priority to make their customers' experience with their garments, the
best in the industry.
Compliance
HR
Policies:
Strictly
follows Bangladesh labor laws. Was amongst the 1st few factories, to implement
the new labor law immediately in Oct 2006
·
Do
not exceed the working hour limits. Weekly one day off.
·
Sound
working Environment. No physical & mental pressure can be imposed
·
No
forced Labor, No prison labor,No child labor
·
Workers
have rights to refuse Overtime.
·
Workers
have rights to form unions .
·
Scope
for listening personal problems, financial difficulties.
Medical
Service:
They
have well equipped medical clinic in the facility with 04 (Four) Beds & 04
(Four) Doctors, with 1 (One) qualified diploma Nurse.They give free medicines
& treatment facility during working hours. They have a standby Ambulance
Service for emergencies. The company sometimes bears full treatment cost
including hospital charges. During this period the company the full absence is
treated as a paid leave.
Fire
Protection:
Factory has firefighting
team, about 20% workers well trained up on fire safety training and have certificated
and factory also well equipped.
Responsible Team:
- Leader of the firefighting team.
- welfare officer
- Head of the maintenance department.
- Head of the security department
Daily basis action plan:
All fire
members must wear their dresses during working hour.
Floor
evacuation should be free from all type of blocked.
All
firefighting equipment should be kept in any suitable place of the floor and
regularly monitoring it.
All exits
should be free open and unlock during the working hour.
Fire drill
exercise minimum once in a month.
There is
regular fire safety awareness program arrange for the worker to face a
emergency evacuation incase fire.
Maternity
Facility:
According
to existing labor law 2006. They are providing maternity benefit to all female
employees.
Child
Care Unit:
They
have a child care unit for workers including playing area and special wash
room. The company provides them with free nourishing food. Two full time care
giver looks after them during factory working hours.
Clean
Environment:
The company
is not only compliant of the requirements of the COC but also maintains high
standards of green production and social responsibility as it also promotes
healthy workers as clean environment prevents accident and the spread of
illness.
Backed by their
in house Effluent Treatment Plant (ETP) they guarantee Green Production to
minimize effect on the environment.
They are
enforces a precise Supplier Code of Conduct. Their teams undergo extensive
training to gain the awareness, knowledge and necessary skills to meet
compliance requirements.
Strengths
Human Resources:
- Strictly follows Bangladesh labor laws. Was amongst the 1st few factories, to implement the new labor law immediately in Oct 2006, itself. No compromise on Compliance
- Wages & Overtime payments are made together by 7th of every month
- Two Festive Bonuses.
- Performance Bonus; Red card, Best worker, Best Line.
- Annual increment gives every July, based on Performance.
- Target bonus, given to entire line, in terms of extra OT hours payment, on achieving respective targets.
Quality & Production:
Strong
monitoring tools, quality check points at various stages, own working manuals
etc.
Strong
quality team: Various in-house independent audit teams, working side by side
& reporting to top Management only.
They
follow the SMV process of producing garments that allows for the leanest production
process and lowest overheads.
- Computerized Marker~ Investronica. system
- Have light box , Needle Detector, button pull test machine
- Have in-house washing, including Sand blasting.
- Have ETP (effluent treatment plant).
- Have in-house embroidery.
People:
Highly
dedicated and devoted workforce , working as 1 team towards the success of the
company.
Blend
of young & experienced production and quality team, with focus and
understanding on productivity and efficiency.
Expats
working in production and IE Departments for increasing efficiency
Strong
Marketing and Merchandising Department.
Strong
Finance and Commercial Team
Own
C&F Team in both Dhaka & Chittagong with in-house transportation unit
for better grip on lead-time. Does not have to depend on transport agencies for
shipments to be taken to the port city having their own Lorries.
Have
their own IT department where their programmers are constantly working in
upgrading their in-house ERP and tracking software which tracks entire
process of the company starting from import of raw materials to shipment. Every
department of the company is under their
own programmed system for better
efficiency and tracking. Merchandising, Accounts, Finance, Production, HR and
Commercial are all interlinked under their system.
Provide
free lunch to all employees (no deduction is made for this)
Have
4 MBBS doctors in-house, working at roaster duty (in morning & afternoon).
Have
a full time in-house Ambulance.
Stay In Touch
Address
Technocraft Worldwide Ltd.
Technocraft World Corporation
Corporate Office
House # 55,Road # 18 Sector # 03,Uttara,Dhaka-1230 Bangladesh
Phone: +88-02-8922408
E-mail: info@technocraftworld.com
Support: support@technocraftworld.com
Web: www.technocraftworld.com